14 August 2020
Extending support to customers during COVID-19
In recognition of the continuing health and economic effects of COVID-19, MLC Life Insurance is pleased to announce we will extend our participation in the Financial Services Council COVID TPD Claims Initiative, until 1 January 2021.
Under the extension the TPD Claims Initiative will now apply to claims with a date of disablement between 11 March 2020 and 1 January 2021 inclusive, where the claim is notified to us on or before 31 March 2021.
We will also extend to 1 January 2021 our additional commitment to calculate death and TPD benefit levels based on the higher of:
- the customer’s salary at time of disablement.
- the customer’s salary at 11 March 2020.
This additional offer applies only to customers whose policy specifies their death and TPD benefit is linked to their salary.
MLC Life Insurance is also extending our participation in the Financial Services Council COVID-19 Commitment to Frontline Healthcare Workers to 1 January 2021.