Your claim will be carefully and quickly assessed

We understand that when you need to make a claim, it's often because something has gone wrong with your health or the health of a loved one.

To support you during this time, we assign a dedicated claims consultant to you. They will guide you through the process to make your claim as easy as possible and ensure it’s carefully and efficiently assessed.

 How to make a claim

What to expect if you need to make a claim

Delivering care today, with Vivo

Did you know that with your MLC Life Insurance policy, you and your immediate family* have access to Vivo at no additional cost. Vivo is a holistic health, wellness and recovery program that connects you to experts in fitness, nutrition, wellbeing, mental health, medical support and much more.

See how Vivo can support you today, visit vivowellbeing.com.au

Important information

_{*Immediate family members include your children (under parental supervision), your partner, your parents and your partner’s parents. Access to immediate family members is limited to Vivo Virtual Care services. Mental Health Navigator is only available for those aged 18 years or older. The Vivo brand is owned and operated by MLC Limited (MLC Life Insurance). Vivo services are not insurance (including health insurance) and the services do not replace your relationship with your current doctor, other treating health providers and health consultants. The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).}