Making life’s not so easy moments easier

As a leading provider of life insurance, our goal is to work alongside you, offering you and your members a grounded and comprehensive approach to health and wellbeing.

At MLC Life Insurance, we’re committed to safeguarding and nurturing your members' health throughout their entire journey. We have devised specific programs and services aimed at maintaining a healthy balance of physical, mental, and financial health. Moreover, we supply you with essential tools to enhance your members' life experiences.

Vivo

When you partner with MLC Life Insurance, we offer Vivo, our health, wellness and recovery program, to all your fund members at no extra cost. Vivo helps your members and their immediate families live healthier lives - and if they do become ill or injured, Vivo helps your members recover and return to work faster.

Vivo Virtual Care helps all your members - insured or not - and their immediate families to get the most out of life with access to expert health and medical advice at any time.

Vivo support before, during, and after a claim provides insured members with access to the full suite of Vivo service, including dedicated recovery and specialist care services to help them get back on track after illness or injury.

Immediate support to KickStart members’ recovery

Immediate access to recovery care in the early stages of illness or injury plays a significant part in the likelihood of achieving positive health outcomes. KickStart expedites access to expert recovery assistance and Vivo services for insured members, helping them get support from day one of illness or injury before they even take time off work. Members can access KickStart via their fund, employer or through self-referral and when the time comes, if a member needs to make a claim, they are guided through that process seamlessly using information collected through their KickStart journey. 

Highly awarded for health and wellbeing support



As a part of our Vivo health and wellness offering, MLC Life Insurance, in collaboration with Swiss Re, were recognised with ALUCA’s 2024 Partnership Impact Team of the Year Award for our innovative Wysa Assure app (an empathetic, anonymous AI chatbot, available 24/7, providing members with access to clinically validated programs based on Cognitive Behavioural Therapy (CBT) principles).

 


Vivo previously won the 2023 Health and Wellness Cover of the Year Award at the Money Magazine Consumer Finance Awards, and multiple Plan for Life awards in 2022 (including the 2022 Overall Health and Wellness Excellence Award).

 

We are here to help

Good health is a foundation to build stronger relationships with your members, helping them to live happier lives.

Talk to us about how we can help your members access personalised health, wellness and recovery programs.

Explore Vivo