MLC Life Insurance has appointed Bozenna Hinton as its new General Manager, Product, Pricing & Retail Insurance Proposition. She will begin in her role on 3 May.

Bozenna will report directly to Chief Life Insurance Officer, Michael Rogers, and become a member of his Life Insurance Leadership Team. As a part of her role, Bozenna will be responsible for ensuring the sustainability of MLC Life Insurance’s portfolio, including the new income protection product to be launched later this year.

Bozenna was most recently the Head of Portfolio Management, Individual Life at TAL where she was responsible for overseeing the commercial performance of the Retail and Direct businesses.

Bozenna has more than 20 years’ experience in the life insurance industry, including in roles spanning customer retention, claims and underwriting insights, pricing, analytics, and portfolio management. Bozenna spent a significant portion of her career to date in actuarial consulting for Trowbridge Consulting and Ernst & Young.

Bozenna is a very active contributor to the actuarial profession and is currently the Chair of the International Committee for the Actuaries Institute of Australia. She has also been Chair of the International Actuarial Association (IAA) Education Committee since 2016.

Chief Life Insurance Officer, Michael Rogers, said, “I’m delighted that Bozenna is joining us. She is a highly qualified and experienced insurance industry professional with a passion for driving great customer outcomes, backed by her extensive experience and expertise in several areas of life insurance. These attributes are especially important for us as we seek to enhance our customer and partner experiences particularly in licensee and adviser markets.”

Bozenna Hinton said:

“I’m excited to be joining MLC Life Insurance - an iconic Australian life insurer - in this important role and critical time for the company. I believe that we are well positioned to take advantage of the many opportunities ahead of us, with a focus on improving the experience of customers, licensees, and advisers. I look forward to working with Michael Rogers and leading the product, pricing, and proposition team.”